Patient Reviews
"Very knowledgeable"
"Highly recommend. Dr Hacken and staff are amazing!"
"We are incredibly impressed by Dr. Hacken and all of his staff. My daughter has teeth anxieties and they are incredibly kind and good with her. The team there truly cares and want the absolute best for each patient."
"Great experience….would highly recommend!"
"Great customer service and appts are quick. No long wait times."
"Everyone is always so nice and helpful!"
"Went to start my Invisalign. Everybody was truly friendly, instructed me well in what was going to happen that day and how to take care of My appliances. Open to questions. Made it simple and easy to understand. Lina was great."
"Nothing but a positive experience from day 1. Treatment plan went exactly as stated from the beginning. After almost 3 years, my son is out of braces and we couldn't be more pleased with the outcome. Dr. Hacken and his whole staff were always very nice and helpful. I would recommend this office over and over again!"
"Highly recommend! Dr Hacken and his team have handled my daughter’s dental corrections with 5 stars. Shout out to Kimmy with the good hair for being especially awesome"
"We love Dr Hacken and his entire staff!! They are some of sweetest and most knowledgeable people. They’ve made this entire experience smooth."
"Getting my Invisalign was the easiest, most seamless, and pain free experience I could have asked for from an orthodontist clinic. Everyone was personable and kind as they gave me opportunity to ask questions along the way. I look forward to the progress and return visits."
"My son had a great experience with Hacken! The staff was always very friendly. They did a wonderful job of accommodating any schedule issues as well. I would recommend Hacken to anyone looking for an orthodontist!"
"I have had nothing but good experiences. From the staff to Dr. Hacken."
"Dr. Hacken and his team are amazing. From the front to the back, the ladies are wonderful and friendly. My teeth look amazing!"
"Invisalign was applied seamlessly and detailed instructions given to me. My questions were answered—all going well so far."
"Always kind and patient. Also seem to be on time whenever we go."
"I've had two children as patients; one did the invisalign program and her smile is more amazing than ever. The second child chose traditional braces, and is basically just getting started, but I've never had a more friendly staff than this, with amazing results so far. Highly recommended!"
"We are just in the beginning stages of orthodontic work. But so far we have been impressed with Dr. Hacken and his staff."
"Hacken orthodontics office and staff are professional, friendly, efficient, and always on time."
"I was refer to Dr Hacken by my Aunt and I am very satisfied with my current treatment plan! I look forward to seeing the final outcome! Thank you Dr Hacken and your team!"
"The staff and Dr Hacken are always so kind and provide patients with the time and attention they need. Thank you!"
"They are very friendly and welcoming. Dr. Hacken answered all my sons questions and concerns. He has autism and ADHD. The staff was also patient and kind answering any questions we had. Will definitely recommend. He received Invisalign."
"Hackens Orthodontics has amazing customer service. Their emergency contact hours are great, and they truly went above and beyond to fix a scheduling error on their end. They were kind, courteous, and upfront about the mistake—and immediately worked to make it right. Highly recommend!"
"Dr Hacken and staff explain things clearly, are upfront about services and cost, and are flexible and helpful when problems arise. Great experience, would highly recommend!"
"Dr. Hacken and his staff are great monitoring effective timelines of treatment and appointments are ran efficiently. Highly recommend!"
"My new retainers just came in today, and let me tell you they are excellent! I came in to replace my old ones after they broke, and even though it had been about three years since I last saw Dr. Hacken, the staff and nurses took wonderful care of me and were extremely kind. During my consultation, doctor came in personally to make sure everything looked good. He went above and beyond, even making a few adjustments to improve my smile even more. My whole family has gone through their office, and we all have a great smile thanks to them. I’m so happy with the results and fully recommend them!"
"Quick appointments and friendly employees."
"Great staff! Easy to make an appointment. Explained everything well. I’m very happy with our choice to use Hacken Orthodontics."
"All staff are friendly and professional. It speaks volumes that several of them have been there for years. Dr. Hacken is always smiling and makes you feel at home. I highly recommend Hacken Orthodontic."
"My daughter has beautiful, perfect teeth because of the hard work and professionalism at Hacken Ortho!"
"The staff are great! Professional, and courteous.Dr Hacken is informative and does a great job."
"We love the staff at Hacken Orthodontic! Everyone is friendly, helpful and efficient. . Dr Hacken is so easy to wok with and knows what he’s doing. My kids love him! Also, everything runs so smoothly and on time! We are always in the chair within minutes of getting there and finished in a very timely manner."
"I was VERY impressed with every aspect of the care received (Billing, making appointments, Dr. Hacken, technicians, and administrative employees. No regrets. A BIG thanks to Hacken Orthodontics. - Bargerhuff Family"
"Dr Hacken is very thorough in explaining the process of what’s happening and what’s to come. Very glad I brought my daughter here"
"We love Dr. Hacken! We’ve had two daughters go through Invisalign and both have been an amazing experience. He is super kind and very efficient. I tell everyone who needs orthodontic care to use Dr. Hacken!"
"The staff and Dr Hacken are always so nice, efficient, and explain anything you want or need."
"Hola , el Dr.Hacken es un excelente orthodontics mi niña tenía muy mal sus dientes y el la ayudo con su problema, ahora mi hija esta muy feliz con su sonrisa ☺️ muchas gracias"
"My 3 kids and I have gone to Dr. Hacken for the past 7 years and we couldn’t be happier with our results! In addition to creating healthy, beautiful smiles for my family, Dr. Hacken has 3 convenient locations - each staffed with helpful, knowledgeable professionals. I highly recommend Dr. Hacken and his team!"
"Dr. Hacken and his staff are absolutely amazing. My daughter’s smile has been transformed and looks beautiful!! I highly recommend!!!"
"Very nice staff!"
"Great orthodontist. Now have my second child in braces. Quick and convenient quality service. Highly recommend for professionalism and expertise in orthodontics. Staff members are always kind and pleasant."
"The doctor and staff are very nice and attentive."
"Best place for Orthodontics!!"
"Hacken Orthodontics is a great place with very friendly workers. My whole family goes here and we have never had a bad experience."
"Great service"
"great place. super friendly and knowledgeable"
"I take my daughter here for orthodontic care. Dr Hacken is a wonderful doctor who does a great job of answering questions and making sure his patients understand. The staff are very kind and receptionists are very friendly."
"Great service and always kind to my daughter."
"Always pleased with the staff and Dr Hacken. From start to finish it’s been an incredible experience"
"We’ve had three kids go through Hacken Orthodontics and have no complaints! The staff is friendly and efficient and we never had trouble getting in for an appointment."
"We’ve been thrilled with our experience thank you!"
"Everyone is always so friendly at the office. They are quick and efficient. They are great at thoroughly explaining everything. Dr Hacken and his team are great!"
"Dr. Hacken has always been so professional while still making you feel “at home”. His office staff is always friendly & they are willing to help with any needs. We trust Dr. Hacken’s professional opinion, he doesn’t “push” or try to “sell”- which makes us be able to have more trust in his process instead of other consultations in the area making us feel like there were some unnecessary steps just to make them more money. 10/10 recommend!"
"Great experience with both our daughters!"
"Dr.Hacken Highly recommend him and staffs they have awesome services."
"Great experience every time! Dr. Hacken and his staff are always friendly and helpful. Would highly recommend"
"Thankful for a wonderful staff that helped my daughter with all of her sensitive needs. They were very understanding when I messed up the time of the appointment and worked things around to accommodate! Dr. Hacken is great with the kids!! Thank you to all the staff!"
"We’ve had a great experience with Dr. Hacken and his team! He came as a recommendation to us and now we always recommend him to others! We get in and out of the office quickly. His has a kind and friendly chair side manner. My daughters teeth are straight 😀"
"Dr. Hacken and his staff are always kind and friendly during our visits to their office. The offices are always full of patients but the staff takes time to answer any questions we have and we rarely wait more than 5 minutes to be seen."
"We love Dr Hacken and his entire staff!!"
"I was a former patient of Dr Macri. Dr Hacken took over his practice. Not only were some of the old staff still there but also my old records. Everyone is great and very friendly. Great explanation on my treatment."
"We have experienced great communication and dependable help with our children's orthodontic needs. I have recommended and will continue to recommend this company to others."
"They always have my sons best interest in mind. Inever feel rushed to get a procedure done."
"The staff is always so friendly. They’re very knowledgeable and very good at explaining things. They’ve taken care of 3 of my 4 kids. Always prompt in returning calls or messages. Would recommend them to anyone needing orthodontic care."
"Nice place, nice people. Low friction, and good work."
"Highly recommend Hacken easy set up plans and they did amazing job All the way!"
"Very friendly and great to work with. They explained the whole procedure very well. Great team to work with! Thanks again"
"Hacken has been great for us! They've been friendly, professional, & the best price around for Invisalign."
"Our experience with Hacken Orthodontics from start to (almost!) finish has been phenomenal. We love the staff, especially Kim, who has taken wonderful care of my son's entire process. Dr. Hacken is kind and professional and extremely knowledgeable. The entire office is patient, cares deeply about their clients' experiences and truly helpful. 15/10 would recommend Hacken Orthodontics. We are so grateful!!"
"Almost always a good and quick experience . No complaints here."
"I am 59 years old and went for my consultation I am so impressed with this office, Dr. Hacken, Kim and Stacey made me feel so comfortable. I will be starting the Invisalign process and feel like I made new friends today! I did go to the South Bend office. Thank you all for making this process easy."
"Hacken is the BEST!! Friendly staff every time at every location. 10/10 would recommend!!"
"My three teens have been patients with Dr. Hacken since he took over the practice from Dr. Macri. I was nervous about how our care would change with a new doctor, but we have had nothing but a great experience! I joke that at this point we should have a plaque somewhere in the place for the amount of time we’ve spent there. You know it’s a quality practice when so many of the staff have been there for YEARS! We love them all but a couple of our favorites are Stacy and Kim. Thank you for always treating my kids like they’re your own!"
"They did a fantastic job with our daughters teeth. The staff is very nice and professional. If you need orthodontic work come here"
"They are just so kind"
"Absolutely love Dr. Hacken and his staff. Always kind and helpful. Worked with me to come up with a plan to get the care I needed but also be done in time to have a beautiful smile for my wedding. Could not be happier. Highly recommend!!!!"
"Very helpful and patient with my irresponsible teenager! Available Payment plans are a great help!"
"The staff is great, they’re all very professional and knowledgeable and trustworthy of bringing my family here"
"Professional caring staff and gentle care."
"We had a fantastic experience with Hacken Orthodontics! At first I wasn’t sure if my 9-year-old would be able to handle the responsibilities of Invisalign, but it was so easy - and her beautiful smile shows how well it worked! The staff were all friendly & helpful to answer any questions along the way. Overall, I am so pleased with our experience and would highly recommend."
"Our family is so grateful to all of the staff at Hacken Orthodontics. Dr. Hacken is great with creating beautiful smiles!"
"You guys are the best!! I'am always pleased with the outcome of your dental work."
"I had a a great experience at Hacken! I would recommend them to others."
"They were welcoming and friendly . They were right on time. They explained everything very well to us and made sure we didn’t have any questions"
"Always on time and quick!! Staff is extremely happy and super helpful."
"Great orthodontic office! I can not say enough. Staff is friendly and works with you. Treatment took a little longer than originally told and we were NOT charged more for the extra treatment time. The multiple offices make it easy for anyone to get to them. Hacken Ortho really values your time and makes sure you are called back at your appointment time if not sooner! We are thrilled with the new smile!!! Thank you. We will be using Hacken Ortho again for our next child who needs braces.Day 1 and her final day 956 are provided."
"My daughter had an appointment to get her braces put on and it was a great experience with all of the staff being friendly and the process went very smoothly!"
"They are very kind and helpful in the whole processes of getting braces."
"Great doctor and staff. Highly recommend."
"Great customer service and experience. Everyone I encountered was pleasant and helpful."
"Wonderful experiences all around! My kids love the staff and atmosphere. Dr. Hacken really cares about making sure that everything is as good as you can get it!"
"I just wanted to let you know that the receptionist, Andrea, is absolutely amazing ! Our schedule is crazy and she took her time to look at the different locations to find a day and time that worked for us. Great customer service is hard to find these days and she was so kind and helpful and it was very much appreciated and definitely didn’t go unnoticed. Thank you! 😊"
"Hacken Orthodontics was amazing. Wonderful doctors and staff. Highly recommend Hacken Orthodontics."
"I started my Invisalign journey today at Dr. Hacken’s office in South Bend. I will recommend his dental/ortho business to everyone I know seeking a better smile. He and his staff are so knowledgeable, thorough, patient and kind. They answered all of my questions and explained everything they were doing so that I would know I was in good hands. Thank you so much and I look forward to this journey with you and your team of professionals."
"Dr Hacken and his staff are the best! I never had a bad experience at all and my daughter’s teeth look amazing! I would refer everyone to them!"
"I adore my experience with Hacken orthodontics and the staff were kind and cheerful I loved Brenda she was very special and had a great experience would recommend highly"
"I was referred to Dr. Hacken by my dentist for underbite evaluation. I was initially quite skeptical of getting Invisalign, as being someone with perfectly aligned teeth growing up, who never had required braces as a child. But just within a year of Invisalign use, I am seeing a tremendous improvement in my bite and my smile!Dr. Hacken is the best Orthodontic in the area. Truly an expert! The team is very supportive. Staff is super efficient. I can’t say enough good things about this office. Would highly recommend their services."
"Cassie was wonderful! She helped us out and we appreciate her kindness!"
"Amazing Doctor and staff!"
"Such a fantastic team! Some of the team members have upwards to 30 years experience and it shows! It’s great to see the same smiling faces each time!After the initial consultation we knew we’d be driving over 50min for this exceptional service. We are extremely pleased with the outcome and care our kids have received!"
"Everyone so kind and professional . Great experience ."
"The staff at the Granger location has always been super sweet and very helpful when we’ve gone in!"
"As a dental hygienist, I see all the orthodontic work done locally and I chose Dr Hacken to do my sons ortho. I love the work him and his team do. Attention to detail and a personal touch. Highly recommend!"
"As a dental hygienist, I see all the orthodontic work done locally and I chose Dr Hacken to do my sons ortho. I love the work him and his team do. Attention to detail and a personal touch. Highly recommend!"
"Absolutely fantastic customer service and professionalism. I have been a patient since 2002 when I initially got my orthodontics treatment for TMJ. Extremely patient and effective treatments for a very sensitive problem. To say they went out of their way is an understatement. Treatment and orthodontia was completed around 2005 but they still welcome me back and adjust the splints and retainers as things arise. If only all areas of business and other health services could operate in this fashion and courtesy"
"A pleasant experience as always. My son and I both have Invisalign's through here. They are very thorough about explaining the entire process and making sure you have a great outcome."
"Love the attention to detail. Appointments have gone smoothly and like how all my questions are answered."
"I did the Invisalign and my two sisters did braces. Friendly staff, nice environment Highly recommended!"
"Hacken Orthodontics is a great place and has a wonderful reputation for a number of years. I hear from others who have been there and all have said good things about this office."
"Very friendly staff and accommodating"
"Great Dr and staff. Always takes time to answer all our questions. Highly recommend!"
"Fabulous customer service. Very knowledgeable and explained things in a very easy to understand manner."
"This place was awesome! They gave my son a great smile and never hassled is to pay more than we should. Reliable care, reasonable prices."
"Dr Hacken takes the time to get your teeth perfect! He doesn’t rush you through treatment and takes time to be thorough. My dentist told me my teeth were too messed up for Invisalign and would need braces, but Dr Hacken made it work with Invisalign and my smile is great!"
"My daughter is already loving seeing her smile transform. Super friendly staff! Great prices, too!"
"4 out of 5 family members are Invisalign clients, and lost aligners and retainers are, well, a thing. Thank you to the fabulous Robin and the rest of the Hacken staff for a judgment-free zone and helping in those panicky what-should-we-do moments!"
"Dr. Hacken and his staff are amazing!! They go above and beyond for their patients. They do what’s best for the patient and that’s hard to find now days."
"Highly Recommended HackenOrthodontics. The ENTIRE staff was very polite and professional. My assistant Myria did a outstanding job putting on my braces."
"I was referred to Dr. Hacken for Invisalign and just had my first consultation. I was initially very nervous since I have a lot of anxiety. My poor dental hygiene alongside my bad experience with braces as a kid deterred me from visiting the dentist for a couple of years. After telling Dr. Hacken and his staff my circumstances they were incredibly understanding and help me set a goal towards being able to start Invisalign. All of my questions were answered to a great extent with care and consideration. I am so glad I went to visit their office, I have already recommended it to other people!"
"I was referred to Dr. Hacken for Invisalign and just had my first consultation. I was initially very nervous since I have a lot of anxiety. My poor dental hygiene alongside my bad experience with braces as a kid deterred me from visiting the dentist for a couple of years. After telling Dr. Hacken and his staff my circumstances they were incredibly understanding and help me set a goal towards being able to start Invisalign. All of my questions were answered to a great extent with care and consideration. I am so glad I went to visit their office, I have already recommended it to other people!"
"My daughter loves the staff."
"Everyone is very nice and helpful!"
"HIGHLY recommend if you or your child has any special needs/fears associated with dental work. Dr. Hacken, ortho assistant Jennifer, and the entire office staff were super patient and understanding.We chose Invisalign for my daughter to help accommodate her special needs. I'm so excited to see the results once treatment is complete. I couldn't imagine trusting anyone more with my daughter's smile. Thank you Dr. Hacken!"
"Dr Hacken has been amazing. The ENTIRE staff has been so great. We're always seen on time which I appreciate!!"
"LOVE LOVE LOVE!!!My daughter actually looked forward to her appointments. The ENTIRE staff and I mean EVERYONE is so kind, and professional!My daughters teeth look AMAZING! My son now has Invisalign. My son has a few sensory issues and is VERY anxious when going but they are always so patient with him! I couldn’t be happier and am genuinely going to be sad when we no longer have to come for visits anymore :( considering getting Invisalign myself :) highly recommend I wish they were our primary dentist lol"
"Fantastic organization. As much as we miss Dr. Macri, we are grateful for the deliberate thought and care he put into finding an successor capable of continuing the legacy he built. Dr. Hacken's hasn't missed a beat in maintaining the culture and amazing staff that Dr. Macri built. The staff continues to serve the Michiana area with solid core values and moral direction in providing genuine patient CARE! We are so glad to welcome Dr. Hacken's to our Michiana community and happy to see the practice continues unchanged! Thank you Dr. Macri for all the years of life giving work. You will be missed by the community. Enjoy your well deserved retirement after such wonderful career of service to the families of Michiana."
"Simply amazing! Everyone at Hacken Orthodontics are professional, courteous, and an absolute delight. Using them with Invisalign and traditional braces for my family and couldn’t be happier. Highly recommended!"
"Very professional. Did an amazing job communicating what needed to be done."
"Despite the current pandemic, HO and their staff has made it a very, positive, safe, and clean environment by taking precautions like staying in your car if you're not a patient, answering a survey at the front door, taking your temperature, and washing your hands before entering the lobby. These were all things I appreciated and made me feel confident that I was in a safe and clean environment. Love being a patient at HO"
"Hands down, Dr. Hacken and his staff provide five-star service consistently. Always compassionate and professional. We have been extremely pleased with my sons Invisalign treatment, love this office."
"Dr. Hacken is very kind and proffessional, infact all the staff are just wonderful!"
"We love Dr. Hacken and all the staff. Everyone is very friendly and attentive to our needs and questions."
"Dr. Hacken’s orthodontics is an amazing place and I highly recommend him.."
"I appreciate that they are usually running on time and we don’t have a long wait. Dr. Hacken and his staff are great with kids and are very friendly. We have had many great experiences."
"The staff is kid friendly and know how to make my child comfortable."
"Doctor and staff are competent, kind, and efficient."
"What a great office! Dr. Hacken is a master and his personnel are so friendly and professional. I'm incredibly happy that I chose Hacken Orthodontics!"
"Appointments run on schedule. Entire staff is friendly. Everyone makes you feel comfortable."
"Such a great place to work!! We love our patients and families!!"
"Wonderful personalized care!!!"
"We had wonderful experience at Hacken Orthodontics! The office was run very professionally and the entire staff was friendly, caring, and helpful. Dr. Hacken was very patient with my daughter and he took time to make sure she was comfortable before concluding our visit. My daughter and I highly recommend Dr. Hacken!"
"They do a great job, and are kind and efficient. I would recommend them to anyone."
"The staff is always so helpful!"
"Very friendly staff. Very quick"
"Everyone is always friendly and helpful."
"Dr. Hacken is amazing and will give you the best care! If you need Ortho no need to look further!"
"Friendly and Professional.Really like Dr. Hacken."
"This is a wonderful office. Everyone is so kind and helpful. So blessed I was able to have the referral."
"Have loved this office since the moment I stepped in. Peaceful environment and very friendly staff that will walk you through the process and explain everything you need to know about your treatment plan."
"Wonderful staff! Both of my children have had great results."
"Amazing experience and the staff is always so inviting and takes the time to get to know you as a person and not just as a patient/client."
"The appointments were always very speedy. We never had an issue. My son's smile is beautiful and he knows it! Now my second son has invisilign. So far the same great experience. Patting myself on the back for this choice."
"Love this place. Everyone in the office is very helpful and extremely nice."
"I started going to Dr. Lehman the summer before college. I was going to college in Ohio and Dr. Lehman and his staff were very kind and flexible in working with my student schedule. After 2.5 years of braces my smile was incredible! I had horrible, horrible teeth and now, I smile everywhere I go. :)"
"My daughter's experience at Dr. Lehman has been excellent. We chose him because my daughter's mom also had a good experience with him."
"My 4th child just got his braces off today!!!!!Been going to Dr. Lehman's for years.I drive an hour because I know he does an EXCELLENT job and the staff are AWSOME.We have even had several other families from my area that go and we carpool and make the trip.They have been $2,000 cheaper than the orthodontist in my area.SO friendly, kind and sweet!!Highly recommended them!!"
"My daughter had her teeth straightened here and they did a wonderful job."
